![]() ![]() The company did provide a comment reinforcing its commitment to sanitation. MGM Resorts International, which manages the Excalibur and 13 other properties in Las Vegas, said through a spokesperson that the company doesn’t comment on individual guest’s stays at its properties. Morgan estimated the fees refunded were $158 but another $400 in booking fees didn’t get refunded, he said. Morgan shared an email with the Las Vegas Review-Journal from an Excalibur staff member showing that a test from a pest control company confirmed that bed bugs were present and the hotel offered a refund of resort fees. “No one expects to have bed bugs, you expect to sleep safely,” Morgan said. He said he chose the Excalibur because it was cheaper than other options. Nathan Morgan said he was bitten by bed bugs while staying at the Excalibur for a few days with friends while vacationing in Las Vegas from Tacoma, Washington in June. Las Vegas hosts millions of visitors every year either for business, pleasure or a bit of both, but no visitor is looking for bed bugs although they can pop up in hotel rooms across the valley. For the most part, it’s on the cleaning staff of hotels to address sanitation issues like bed bugs in hotel rooms. ![]()
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